Our engineers work 5 days a week, and maintain a minimum of 40 work hours/week schedule.
We encourage payments via ACH or check. We charge an additional 2.5% on payments via credit card which are subject to prior approval.
No, however, we can recommend a good hosting provider and a domain registrar.
We have 10 gazette holidays and employees can avail up to 16 personal days off.
It depends on your time zone and engagement model. Usually, we have 2-4 hours of overlap time.
We follow Agile principles which dictates that the ownership of the project is shared between scrum master (we can call him a project manager) and the client.
You, the client is the owner of the code unless explicitly stated otherwise.
You can address the issue with your account manager and even with the executives. Your opinions are respected and are taken very seriously. We will do our best to resolve any issues. If you are still not satisfied, you can request a replacement or cancel your services.